Architecture 11-50 employees

Job Description

Kamaldesigngroup is looking for a confident, professional, and client-focused Client Relationship Executive to manage communication with existing and prospective clients. The ideal candidate will understand client requirements, coordinate with internal design and production teams, ensure timely delivery, and build strong long-term client relationships.

Requirements

  • Graduate or equivalent qualification.
  • 1–3 years of experience in client servicing, customer relationship management, sales, or business development is preferred.
  • Excellent communication and interpersonal skills.
  • Good Hindi and English communication skills.
  • Strong follow-up, negotiation, and problem-solving abilities.
  • Customer-focused and professional approach.
  • Good knowledge of MS Office, email, and basic computer operations.
  • Ability to coordinate multiple projects and meet deadlines.
  • Confident personality with strong relationship-building skills.
  • Experience in the design, advertising, printing, branding, or creative industry will be an advantage.
  • Freshers with excellent communication skills may also apply.

Key Responsibilities

  • Communicate with clients through phone calls, WhatsApp, email, and meetings.
  • Understand client requirements and coordinate with the relevant design and production teams.
  • Provide clients with project updates, timelines, quotations, and other required information.
  • Handle client enquiries and resolve routine concerns professionally.
  • Follow up with clients for approvals, feedback, content, and other project requirements.
  • Coordinate with graphic designers and other team members to ensure projects are completed on time.
  • Maintain accurate records of client details, projects, orders, and communications.
  • Build and maintain strong long-term relationships with clients.
  • Identify opportunities for repeat business and additional services.
  • Follow up on quotations, orders, payments, and pending requirements when required.
  • Ensure clients receive timely responses and a professional service experience.
  • Collect client feedback and communicate improvement areas to management.
  • Support the sales and business-development team in generating new opportunities.

Benefits & Perks

  • Competitive salary package commensurate with experience
  • Performance-based bonuses and incentives
  • Supportive and inclusive work environment at Kamaldesigngroup
  • Opportunities for career growth and professional development
  • Work with a talented and motivated team in Yamunanagar, India