Privacy Policy

PRIVACY POLICY

This Privacy Policy explains how Joboful (“we”, “our”, “us”) collects, uses, stores, and safeguards personal data of users (“you”, “your”) in accordance with applicable laws, including the Digital Personal Data Protection Act, 2023 (India).

By accessing or using our platform www.joboful.com, you agree to the practices outlined in this Privacy Policy.

1. Introduction

For the purpose of this Policy:

• “Personal Data” means any data about an individual who is identifiable by or in relation to such data.
• “Processing” includes collection, storage, use, sharing, or deletion of data.
• “Data Principal” refers to the individual whose data is being processed.
• “Data Fiduciary” refers to Joboful.

2. Data We Collect

We collect and process different categories of personal data depending on how you interact with our platform.

The data collected is limited to what is necessary to provide, maintain, and improve our services.

• a. Identity & Account Data: Name, email address, phone number; login credentials, account settings, and account activity (such as account creation, login, updates); profile details and preferences.
• b. Professional & Application Data: Resume/CV and related documents; work experience, skills, education; job applications, interview scheduling, and participation details; responses to screening questions.
• c. Contact & Communication Data: Emails, messages, chat interactions, and notifications; communication through third-party services (where applicable); feedback, support queries (via contact@joboful / support@joboful).
• d. Usage & Activity Data: Pages visited, clicks, scrolls, time spent on platform; job searches, applications, and engagement behavior; interaction patterns used for improving recommendations.
• e. Technical & Device Data: IP address, browser type, device ID, operating system; device identifiers and system configurations.
• f. Location Data: General location data (city/region level); approximate location derived from IP for relevant job suggestions.
• g. Messaging & Interaction Data: Messages exchanged with employers or through platform tools; content shared via platform communication systems; data processed for moderation, fraud detection, and service improvement.
• h. Payment & Transaction Data (if applicable): Billing-related details (excluding full card storage); transaction verification data.
• i. Scheduling & Interview Data: Availability, interview timings, calendar integrations; participation in interviews conducted through the platform.
• j. Authentication Data: Data from third-party login services (SSO), such as name and email; verification tokens used for secure login.
• k. Feedback & Satisfaction Data: Ratings, reviews, and feedback provided by users; reports related to job listings or platform usage.
• l. Voluntary Data: Any additional data submitted voluntarily via forms, surveys, or communications.

We may also generate anonymized or aggregated data from personal data to improve our services, ensuring it no longer identifies any individual.

3. Purpose of Processing

We process your personal data only for lawful purposes, including:

• Providing and improving our services
• Matching candidates with recruiters
• Communication (alerts, updates, notifications)
• Platform security and fraud prevention
• Legal and regulatory compliance
• Internal analytics and service enhancement

We do not process your data for purposes unrelated to these objectives without your consent.

4. Legal Basis of Processing (DPDP Compliance)

We process personal data in accordance with applicable laws and rely on multiple lawful grounds depending on the nature and purpose of processing:

• Consent-Based Processing: We process your personal data after obtaining clear consent when you register, create a profile, apply for jobs, enable features, or provide information voluntarily. Certain features may not function if required data is not provided. You may withdraw your consent at any time. Upon withdrawal, processing will stop unless required for legal or legitimate purposes.
• Performance of Contract: Processing is necessary to provide services requested by you, such as account creation, job applications, interview scheduling, and communication with employers.
• Legitimate Uses / Interests: We process data to operate and improve our platform, including: enhancing job recommendations; preventing fraud, spam, and misuse; ensuring platform security; conducting analytics and performance improvements; and enabling communication between job seekers and employers.
• Legal & Regulatory Compliance: We may process or disclose data where required under applicable laws, court orders, or government requests, including compliance with financial, tax, or regulatory obligations.
• Security & Fraud Prevention: Certain processing activities are necessary to detect suspicious behavior, verify identity, and maintain trust and safety across the platform.
• Communication & Marketing (Where Applicable): We may send transactional messages as part of service delivery and, where permitted, send promotional communications based on consent or legitimate interest. You may opt out at any time.

5. Data Sharing and Disclosure

We may share your data only in the following situations:

• With recruiters/employers for job opportunities
• With service providers under strict confidentiality
• With affiliates/group entities
• With legal authorities when required
• During business transfers (merger/acquisition)

We ensure that all third parties follow adequate data protection standards.

6. Cross-Border Data Transfer

Your personal data may be transferred outside India only to countries permitted under applicable laws and subject to appropriate safeguards.

7. Data Retention

We retain your data only for as long as necessary:

• To fulfill the purpose for which it was collected
• To comply with legal obligations

After that, data is securely deleted or anonymized.

8. Your Rights (Data Principal Rights)

Under applicable law, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Withdraw consent at any time
• Grievance redressal
• Nominate another person to exercise rights (as per law)

To exercise your rights, contact: 📧 contact@joboful | Website: www.joboful.com

9. Duties of Users (As per DPDP Act)

As a user, you agree to:

• Provide accurate and authentic information
• Not impersonate another person
• Not provide false or misleading data

We reserve the right to suspend accounts for violations.

10. Data Security Measures

We implement appropriate security safeguards, including:

• Encryption and secure storage
• Access control systems
• Regular monitoring and audits

Despite our efforts, no system is completely secure.

11. Children’s Data

We do not knowingly collect data of individuals below 18 years.

If such data is identified, it will be deleted promptly.

12. Cookies and Tracking

We use cookies and similar technologies to:

• Improve user experience
• Analyze usage patterns
• Personalize content

You can manage cookies through browser settings.

13. Third-Party Services

Our Platform may include links or integrations with third-party services. Their data practices are governed by their own policies.

14. Grievance Officer (Mandatory - India Law)

In accordance with applicable law, you may contact our Grievance Officer:

Name: ____________________      Email: ____________________

We aim to resolve complaints within a reasonable time.

15. Changes to this Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised date.

16. Contact Us

For any queries:

Company Name: Joboful      Email: contact@joboful.com / support@joboful.com