Customer Support Specialist

Role & responsibilities

Inbound financial support via phone, email and chat

Handling billing inquiries, payment issues and account-related queries

Accounts Receivable experience is required

We are looking for candidates with approximately 2 years of relevant experience to align with the level of financial/account support required.

US client- 5 days working - WFO Gurgaon Udyog Vihar Phase-4

CST working hours- means India night shift- starting from 6.30PM IST

Customer Support experience handling US or International client- mandate 2+ years

Managed inbound calls, irate customers

• Perform core duties associated with the Customer Support Specialist position at Bill Gosling
• Collaborate effectively with team members and management to achieve departmental goals
• Contribute to a positive and productive work environment in Gurugram, India
• Meet and exceed the performance targets set by Bill Gosling
• Communicate proactively about project progress and any obstacles
• Continuously improve skills and stay up to date with industry best practices

• Competitive salary package commensurate with experience
• Performance-based bonuses and incentives
• Supportive and inclusive work environment at Bill Gosling
• Opportunities for career growth and professional development
• Work with a talented and motivated team in Gurugram, India