Job Description
HNS Gold Pvt. Ltd. is one of India's fastest-growing organized gold buying and financial services companies, with a growing presence across multiple states. We specialize in Gold Buying, Silver Buying, Gold Loan Settlement Services, and Monthly Gold Investment Plans (MGIP), providing transparent, technology-driven, and customer-focused financial solutions.We are seeking a dynamic and experienced Regional Head to lead and strengthen our branch operations across the Punjab region.
Key Responsibilities
- Lead and oversee the performance of multiple branches across the Punjab region.(Mohali, Chandigarh & Zirakpur).
- Drive business growth and ensure achievement of regional business targets.
- Coach, mentor, and develop Branch Managers and branch teams.
- Monitor branch productivity, operational efficiency, and customer service standards.
- Ensure compliance with company policies, operational procedures, and regulatory requirements.
- Develop business through local networking, partnerships, and relationship management.
- Review branch performance, identify improvement opportunities, and implement action plans.
- Monitor customer satisfaction and resolve escalated customer issues.
- Conduct regular branch visits, audits, performance reviews, and team meetings.
- Coordinate with Corporate Office for business planning, reporting, and strategic initiatives.