Retail & Consumer Goods 1-10 employees

Job Description

We are looking for an organized and proactive Retail Operations Executive to support and coordinate the day-to-day operations of our retail business. The candidate will ensure smooth store operations, coordinate with sales and inventory teams, monitor operational performance, and help maintain company standards across all retail activities.

Requirements

  • Bachelor's degree in Business Administration, Retail Management, Commerce, or a related field preferred.
  • 1–3 years of experience in retail operations, store management, sales, or a related field.
  • Good understanding of retail store operations and inventory processes.
  • Basic knowledge of POS, ERP, inventory, and billing systems.
  • Good knowledge of MS Excel and reporting.
  • Strong communication and coordination skills.
  • Good analytical and problem-solving abilities.
  • Strong organizational and time-management skills.
  • Ability to manage multiple tasks and meet deadlines.
  • Customer-focused and target-oriented approach.
  • Ability to work effectively with store and cross-functional teams.
  • Willingness to travel between stores or locations when required.

Key Responsibilities

  • Manage and coordinate daily retail operations and activities.
  • Ensure stores follow company policies, procedures, and operational standards.
  • Coordinate with store managers, sales staff, warehouse, inventory, purchase, and accounts teams.
  • Monitor store performance, sales activities, and operational efficiency.
  • Track daily sales, stock movement, and operational reports.
  • Ensure adequate product availability and coordinate stock replenishment.
  • Monitor inventory levels and help identify stock shortages or excess inventory.
  • Support store managers in achieving sales and operational targets.
  • Ensure proper product display, pricing, labeling, and store presentation.
  • Monitor customer service standards and help resolve operational issues.
  • Assist in implementing promotional offers, campaigns, and company initiatives.
  • Monitor billing, POS operations, and cash-handling procedures where required.
  • Identify operational problems and coordinate corrective actions.
  • Conduct regular store visits and operational checks when required.
  • Prepare daily, weekly, and monthly operational reports.
  • Analyze sales and operational data and highlight areas for improvement.
  • Support staff training and ensure employees understand operational procedures.
  • Ensure stores maintain cleanliness, safety, security, and compliance standards.
  • Help improve processes to increase efficiency, reduce losses, and improve customer satisfaction.

Benefits & Perks

  • Competitive salary package commensurate with experience
  • Performance-based bonuses and incentives
  • Supportive and inclusive work environment at Thakur Enterprises
  • Opportunities for career growth and professional development
  • Work with a talented and motivated team in Yamunanagar, India