About Onextel
Onextel is a CPaaS (Communication Platform as a Service) company enabling businesses to communicate with their customers through voice, SMS, WhatsApp, RCS, email, and other omnichannel APIs. We work with enterprises across BFSI, e-commerce, healthcare, logistics, and other sectors to power their customer engagement and communication infrastructure.
Role Summary
We are hiring an Enterprise Sales role Acquisition for our Chennai location. This is a hunting-first role focused on identifying, prospecting, and acquiring new enterprise clients for Onextel's CPaaS solutions (Voice, SMS, WhatsApp Business API, RCS, Email APIs, etc.). Post-acquisition, the same individual will own the client relationship — driving onboarding, adoption, retention, and account growth. Candidates must come from the CPaaS / cloud communications / A2P messaging industry, with a proven record of new-client hunting.
Key Responsibilities
- New client acquisition (Hunting): Identify, prospect, and generate new business opportunities across target industries in and around Chennai / South India.
- Build and manage a healthy sales pipeline through cold outreach, networking, referrals, and market mapping of prospective CPaaS clients.
- Own the complete sales cycle — lead generation, solution pitching, commercial negotiation, contracting, and deal closure.
- Understand client use cases (OTP/authentication, transactional & promotional messaging, WhatsApp Business API, voice solutions, RCS, etc.) and position the right Onextel product mix.
- Work closely with pre-sales, product, and technical teams to prepare proposals, RFP responses, and solution demonstrations.
- Post-acquisition : Serve as the single point of contact for onboarded clients, ensuring smooth implementation and go-live.
- Drive account growth through upselling and cross-selling additional CPaaS products/channels within existing accounts.
- Monitor client usage, billing, and service delivery; coordinate with operations and support teams to resolve escalations.
- Track and report on sales pipeline, revenue targets, and account health using CRM tools.
- Maintain strong awareness of CPaaS market trends, competitor offerings, and regulatory changes (e.g., TRAI/DLT norms) relevant to messaging and voice business.