Swiggy
via Naukri.com

Job Description

About Swiggy:

Swiggy is India s leading on-demand delivery platform with a tech-first approach to logistics and a solution-first approach to consumer demands. With a presence in 500+ cities across India, partnerships with hundreds of thousands of restaurants, an employee base of over 5000, a 2 lakh+ strong independent fleet of Delivery Executives, we deliver unparalleled convenience driven by continuous innovation. Built on the back of robust ML technology and fuelled by terabytes of data processed every day, Swiggy offers a fast, seamless and reliable delivery experience for millions of customers across India. From starting out as a hyperlocal food delivery service in 2014, to becoming India s leading on-demand convenience platform today, our capabilities result not only in lightning-fast delivery for customers, but also in a productive and fulfilling experience for our employees.

Role: Sales Manager I

A Sales Manager owns the acquisition and engagement of single-outlet independent restaurants across an assigned city. You are the primary touchpoint for these restaurants learning their business understanding their challenges, and building a partnership where you help the restaurant partner directly drive their growth in orders, visibility, and customer engagement. This role is Consultative & On-Field and requires you to be resourceful, adaptable, and genuinely invested in your partners success. Youll develop consultative sales skills, learn restaurant operations intimately, and build the foundation for scaling your career.

Own a defined geographic territory: build strong and successful relationships with the assigned restaurant partners

Field-intensive engagement: Conduct in-person visits, walking restaurants through product demos, ROI analysis, and present how working with Swiggy is a mutually beneficial relationship

Consultative selling: Diagnose restaurant needs through questions about their current channels, delivery logistics, marketing spend, and business goals. Position Swiggy s products as solutions, not features

Relationship management: Manage the full lifecycle each month, pitching, negotiation, activation, and ongoing support to the restaurant partner

Data-driven problem solving: Track adoption metrics, identify why restaurants arent growing, troubleshoot issues, and course-correct

Revenue responsibility: Own targets within your territory; track your own pipeline and conversion rates

Excel mastery: all the data related to your day-to-day work will be on the city and central trackers, so you must have advanced knowledge of Excel/Google sheet/WSP

Market research: Stay updated on restaurant trends, competitive landscape, and local market dynamics. Feedback from the field informs product direction 80 to 90 In-person meetings with restaurant partners a month

Requirements

  • Relevant experience and qualifications for the Sales Manager role
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Willingness to be based in or relocate to Yamunanagar, India
  • Alignment with Swiggy's values and work culture
  • Valid work authorisation for Yamunanagar, India

Key Responsibilities

  • Perform core duties associated with the Sales Manager position at Swiggy
  • Collaborate effectively with team members and management to achieve departmental goals
  • Contribute to a positive and productive work environment in Yamunanagar, India
  • Meet and exceed the performance targets set by Swiggy
  • Communicate proactively about project progress and any obstacles
  • Continuously improve skills and stay up to date with industry best practices

Benefits & Perks

  • Competitive salary package commensurate with experience
  • Performance-based bonuses and incentives
  • Supportive and inclusive work environment at Swiggy
  • Opportunities for career growth and professional development
  • Work with a talented and motivated team in Yamunanagar, India