Technical Support Software Services

Position: Technical Support Software Services

Qualification BE / MCA / MBA

Qualification

Experience: 1 year in similar field Mandatory Skills: Good Knowledge of conducting Training programs for Academic and Corporate sectors on IBM Rational Academic Programs IBM Rational Certifications like IBM RSA, RFT, RQM, OOAD, DB2 Excellent Communication. Excellent Customer Relationship. Extensive Domestic Travel MUSTRole: Network (Support) EngineerIndustry Type: IT Services & ConsultingDepartment: Engineering - Hardware & NetworksEmployment Type: Full Time, PermanentRole Category: IT Network

• Relevant experience and qualifications for the Technical Support Software Services role
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Willingness to be based in or relocate to India
• Alignment with Mapleton Technologies's values and work culture
• Valid work authorisation for India

• Perform core duties associated with the Technical Support Software Services position at Mapleton Technologies
• Collaborate effectively with team members and management to achieve departmental goals
• Contribute to a positive and productive work environment in India
• Meet and exceed the performance targets set by Mapleton Technologies
• Communicate proactively about project progress and any obstacles
• Continuously improve skills and stay up to date with industry best practices

• Competitive salary package commensurate with experience
• Performance-based bonuses and incentives
• Supportive and inclusive work environment at Mapleton Technologies
• Opportunities for career growth and professional development
• Work with a talented and motivated team in India